Returns & Exchanges

At Alesyajewelery, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we offer a 30-day return policy for all unworn and original-condition items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack your jewelry in its original branded packaging to ensure it is protected during transit and include your proof of purchase.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our fulfillment center.

• 4.
  Quality Check & Refund

  Once our team inspects the item for quality assurance, your refund or exchange will be processed within 5-7 business days.